It is up to you. Depending on how you feel and your circumstance there are a number of routes for you to seek support.
Talk to someone in Student Support:
dBs students have access to a dedicated Student Support team. Whether you are studying on campus or online you can talk confidentially to a professional who can listen and help you to decide on your next steps. We encourage you to talk to us about incidents so we can ensure you receive the support you need.
- On campus, visit reception and ask to speak to the Student Support Manager
- Email us
- dBs Online: studentsupport@manchester.dbsinstitute.ac.uk
- dBs Manchester: studentsupport@manchester.dbsinstitute.ac.uk
- dBs Bristol: studentsupport@bristol.dbsinstitute.ac.uk
- dBs Plymouth: studentsupport@plymouth.dbsinstitute.ac.uk
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- Call us
Bristol: 0117 325 9290
Manchester: 0161 552 6441
Plymouth: 01752 210801 -
Use our Report & Support Tool
Our Report & Support Tool can be used to report your experience to a member of the dBs Student Support Team.
You can use the tool to report anonymously if you are not yet ready to talk about what has happened, or if you just want to let us know but are not seeking support or further action.
PLEASE NOTE - we cannot provide support or take further action if you choose to remain anonymous. If you DO want support and/or further action to be taken, you can supply your name when using the tool.
Contact the student helpline:
Alongside our student support services, Falmouth students also have 24/7 access to a confidential support helpline, via our partner, Spectrum Life. This means help is always just a call, message, or click away. Have your Student ID number handy if possible.
- Call 0800 0318227 (UK):
- WhatsApp: Send ‘Hi’ to 07418360780 to start a conversation.
- Request a callback or use live chat: Share your details and get support at a time that suits you.
Record it anonymously:
If you are not ready to talk about what has happened, but you want someone to be aware – you can share your experience via
our reporting tool. You can remain anonymous while making the University aware.
Call the Police:
- If you are in immediate danger – call 999
- If you are safe and have chosen to contact the police, you can contact the non-emergency line on 111.
The Student Support team can advise and support you in making a report to the Police.
Make a formal complaint to dBs:
If you do not wish to make a report to the Police, or if you have already done so and the matter has been concluded, and you would like dBs to take further action, you can make a formal complaint. The Student Support, and Campus teams can support you through the process. The Students’ Union can also provide impartial advice.
Contact a specialist support service:
There are a range of specialist support services locally and nationally. Services we highlight at dBs are the NHS Sexual Assault Referral Centre (SARC) and Rape Crisis. Both have advisors that are specially trained to help you to make the right decision for you.